Below is a list of our most frequently asked questions regarding If you would like additional information regarding the donation process, you can reach us via email at or over the phone at (800) 967-5077.

  • Q: Who is

    • A: is nothing more than avenue for organizations to receive funds donated to them via credit card, without having to go through the bureaucracy of creating their own merchant account and online payment gateway. is not a paid solicitor or commercial fundraiser. simply makes it easier for charitable organizations to gain access to their donors.

  • Q: Does take a percentage of my donation?

    • A: No.'s fees are generated just like your normal credit card transaction. only administers a transaction fee, and will never take a percentage of the donations made to an organization.

  • Q: Is my donation tax deductible?

    • A: works on behalf of many different organizations, all which possess various forms of tax rules and regulations. The tax deductibility of a given donation can be dependent on many factors beyond's control. Therefore, we strongly encourage you to consult your accountant or tax professional regarding the deductibility of your donation.

  • Q: Does save my credit card information?

    • A: No. It is important to know that does not retain any credit card information. All credit card information is submitted directly through the Payment Gateway. is the industry gold standard for online transactions.

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